Complete Online Dispute Resolution (CODR) has just finished what may be New Zealand’s first online arbitration of its type.

Michael Heron QC, founder of CODR, reports that the arbitration took 95 working days and total costs were under NZ$10,000.

The case was a relationship property dispute determined by independent expert Suzanne Robertson QC (including an online conference of the parties). Each party had separate advice along the way.

“Legal experts who work in this area estimate that the equivalent court process would take around 18 months and cost approximately NZ$100,000” stated Mr Heron.

Mr Heron says that New Zealanders need to settle disputes more quickly and more cost effectively. CODR’s online platform streamlines the dispute process.

CODR is suited to modest civil and commercial disputes where parties cannot afford large legal fees, but want independent, fair and expert resolution.

“Having worked in litigation for over 20 years, I believe technology can help give people better access to justice,” said Mr Heron.

And there’s a lot more to come. CODR is about to embark on its first steps into exploring the use of AI to augment the services of its experts and to enable faster and more efficient access to justice. “There is no doubt that in the future AI will enable complex disputes to be resolved in a fraction of the time it currently takes,” added Mr Heron.

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