InfoTrack takes home the ABA100 Winner for Service Excellence in The Australian Business Awards 2019 and the Employer of Choice in The Australian Business Awards 2019.
The Australian Business Awards recognises world-class business initiatives, projects, products and services. The award recipients are the elite of their industry earning a place amongst a distinguished group.
InfoTrack has won ABA’s Employer of Choice award three years running, which serves as a testament to their passionate, hardworking employees and dedication to continually improve company culture, making InfoTrack a great place to work.
InfoTrack’s CEO John Ahern said “Winning this award, for three consecutive years proves that InfoTrack is a great place to work. The energy, passion and dedication to which InfoTrack staff apply themselves each day is reflective of our core values and our drive to continually improve and be the best.”
InfoTrack’s drive to continually grow and improve is also reflected in their ABA100 Winner for Service Excellence. This award confirms the enthusiasm and talent of InfoTrack’s customer service team who always strive to go above and beyond for their clients. This is the second time InfoTrack has won the award for Service Excellence, with the company taking home the award in 2015.
In response to the award win, John Ahern commented, “Our great customer service team recently achieved a Net promoter Score (NPS) of 80! This is incredibly high considering the average company scores less than 10.”
Winning these awards reflect InfoTrack’s position as the first-choice legal tech innovator. Latest innovations span from online verification of identity, to safely and securely exchanging private information to electronic signing. New products and enhancements are born out of suggestions from staff, industry research, and client feedback. InfoTrack staff are encouraged to think outside the box with frequent hackathons and they submit whitepapers with ideas to fuel the future direction of the business.
Ahern continued “We are excited to be awarded these honours and promise to keep building smart technology that makes our client’s lives more productive and efficient.”