What is a Knowledge Integration Platform?

If you don’t know what a knowledge integration platform is, it may be because it is being offered as a new category in enterprise IT. More familiar categories and terms that are associated with it are knowledge management, search, e-discovery and compliance. 

Headquartered in Barcelona and New York, Onna is carving out this new category. It has received further support from investors in the form of a US$27 million Series B funding.

In summary, Onna integrates workplace apps, enabling people and organisations to unify, protect, search, automate and build on top of their proprietary knowledge. It powers applications such as compliance, governance, archiving, eDiscovery, search and bespoke internal workflow apps.

Series B announcement

This latest investment round, led by Atomico with participation from Glynn Capital, will be used to grow Onna’s engineering, product and partnerships teams to further develop its ecosystem of integrations and applications. Previous investors Dawn Capital, Nauta Capital and Slack Fund all invested in this latest round. As part of this investment, Atomico’s Ben Blume will join the board.

Onna integrates all workplace knowledge-based apps together, from communication to storage and HR platforms, allowing companies large and small to unify, search, protect, automate and build on top of their proprietary knowledge in a way not previously possible.

Salim Elkhou, Founder & CEO of Onna said: “Companies now rely on a host of powerful apps, from Salesforce to Google Suite. But the popularity of apps means more knowledge is being siloed and fragmented. Imagine how powerful it would be – not just from a risk and compliance standpoint, but from an insights and efficiency standpoint – if CIOs and employees were able to bring that knowledge together. That’s our mission at Onna: to make the totality of a company’s proprietary knowledge accessible, useful and secure. In other words, we’re not just helping companies find a needle in the haystack; we help them put the haystack together.”

Knowledge-based apps are those that go beyond raw data and focus on contextual human input such as emails, chat, documents, images, contracts, employee performance information, customer feedback, drawn from sources such as G Suite, Slack, Salesforce, Dropbox, Confluence, Zendesk and Workplace among others. Companies today use an average of 88 different apps to power their workforce, a 21% increase from just three years ago.

Ben Blume, Principal at Atomico said, Onna provides a powerful new way to unify workforce knowledge in one place and use machine learning to enhance, enrich, and make that knowledge usable through a technology we call a ‘Knowledge Integration Platform’, or KIP. Onna is unique because it is cloud native and collaboration focused; it doesn’t matter if companies are integrating 20 applications or 200. Onna is also an open API, making all the organized content within an organisation accessible with a simple search and making Onna a platform to build upon. Finally, by helping companies discover smarter, Onna can help power data-led automation on issues from compliance to customer support and HR. With their unwavering commitment to innovation, security and customer satisfaction, we believe Salim and his team are the best positioned to lead this new category.”

Since we first invested in Onna last year, Slack deployed their platform because it was the most robust, modern, easy-to-use eDiscovery product we evaluated — and it worked seamlessly in Slack. Our IT and legal teams love how easy it is to connect new information sources without having to learn complicated query languages,” said Jason Spinell, Director of the Slack Fund. “With this additional investment in Onna, we look forward to helping them realize their vision of building a knowledge integration platform that brings together all of a company’s sources of content, directly inside Slack.

Possibilities for enterprises using a Knowledge Integration Platform like Onna include eDiscovery, information governance, enterprise search, archiving, compliance with data protection laws like GDPR and FINRA, monitoring for leaks of confidential data and building bespoke internal workflow apps using proprietary information. For small businesses, using Onna can drive individual and team productivity by reducing time wasted looking for information.

Onna is working with some of the world’s most sophisticated companies, including Slack, Facebook, Electronic Arts, Lyft, Fitbit, Newscorp and Dropbox. By 2025, Onna aims to be core to any organization’s knowledge infrastructure.