From official announcement:
Aderant, the provider of best-in-class law firm solutions, has announced that McCullough Robertson has selected Aderant Expert as their new practice management solution. With more than 400 employees across five offices, McCullough Robertson sought new technology they felt would match the innovation of their clients and evolve their systems to meet client needs. The firm’s commitment to innovation is evident by their decision to begin implementation immediately, in a remote environment, despite the pandemic lockdown.
Firm leadership has taken the initiative to encourage greater internal collaboration around client engagement to ensure more visibility and transparency. “As a firm with a strong focus on innovation, we are really excited to be partnering with Aderant,” said Kim Trajer, COO for McCullough Robertson. “With clients becoming increasingly sophisticated, the ability to be agile and adaptable has never been more important, and we believe that by working with Aderant, we will be able to meet changing needs and continue to deliver high quality outcomes for our clients.”
As reported by the firm, Aderant Expert will enable them to both effectively manage their clients’ billing and reporting requirements, whilst the interface also ensures their team can access high-level information quickly and easily, regardless of their location. Multiple applications within Expert, such as EA Pro, Inquiries and WIP Aware will give McCullough Robertson the secure mobile access to documents, filings and financial information from smart phones and tablets. The firm looks forward to being able to compile more detailed reports and ensure their team, and clients alike, have full transparency of matter progress.
“The greater visibility that Aderant Expert provides enhances our commerciality and facilitates more in-depth conversations with clients around their billing requirements and preferences,” continued Trajer. “In turn, this assists us with deepening our client relationships, increases transparency around billing, and ensures that we are able to continue to deliver excellent service to our clients.”
“Leading firms like McCullough Robertson continue to evolve and innovate to meet client needs,” said Monica Le-Nguyen, Aderant’s Director of Sales for the Asia-Pacific region. “Aderant Expert is so much more than time and billing software; it is a solution that facilitates a transformation for firms wanting to expand client relationships and transparency. We are thrilled to partner with McCullough Robertson and look forward to helping them realise their vision.”