IRDI Legal says BigHand delivers demonstrable firm-wide benefits

IRDI Legal, a long-standing and leading Western Australia law firm. General Manager Lisa McCarthy says, like many firms, IRDI Legal’s processes across practice areas were not as efficient as they could be with tasks being delegated over email resulting in lack of global visibility on matters between management, lawyers and support. This resulted in some notable drawbacks for the firm which included the limited ability to track and prioritise work and share resources between lawyers depending on need. With the introduction of BigHand Now the firm has clear visibility across all practice areas. This means more efficient sharing of workloads […]