By Lara Paholski* 

While everyone around me knows how passionate I am about digital Verification of Identity (VOI), I know there are still a fair few conveyancers and lawyers out there who aren’t convinced it will change their workload. For the unconverted, this article is for you.

For legal and property professionals who haven’t digitised yet, fulfilling VOI requirements can be a time-consuming and inconvenient process. From managing international, national and state legislative responsibilities to ensuring clients produce the right documents at the right time, VOI can be a time-consuming activity for even the most seasoned practitioner.

For these reasons, investing in VOI software means that a client’s identity can be verified quickly and securely, while still complying with legislative requirements.

IDSecure is one example of VOI software on the Australian market, and has been integrated into GlobalX Search, Matter Centre, Open Practice and a network of practice and document management systems.

This integration has brought a range of benefits for property and legal professionals, as well as their clients.

For clients…The VOI process is broken down into a clear checklist and emailed to them. They simply enter their personal information as directed and ensure that they have all the required documents prior to the face-to-face interview.

For professionals…The VOI process is simple, affordable and efficient. Practitioners can access instantaneous verification reports through the software.

The app can be used on tablets or mobile, making verification of identity easy even when practitioners are out of the office and on the go.

In comparison with paper-based methods, using the IDSecure App can capture and verify the identity of a client in less than 60 seconds. Yes, that’s right, 60 seconds! Now, can you understand why I’m so passionate about this?

Our services go beyond just an app. We also offer a remote agent VOI service across most of Australia and also overseas in Beijing and London – helping streamline foreign property investment.

These agents are fully qualified and trained, and able to conduct quick verifications face-to-face.

After they have completed the face-to-face verification, the lawyer or conveyancer receives the VOI report instantly. Once a report is uploaded, it is securely stored within the system and accessible at the click of a button.

This expedited turnaround time, speed of verification and convenience makes VOI software a worthwhile investment for all conveyancers and property professionals.

Interested in learning more about GlobalX’s VOI solution and services?

Visit to find out more.

*Lara Paholski is General Manager of IDSecure Pty Ltd